Healing Stone Privacy Policy

Introduction

Healing Stone (“the App”, “we”, “us”, or “our”) is committed to protecting your privacy and personal information.

This Privacy Policy outlines how we collect, use, share, and protect your data when you use our mobile application and related services.

Please read this policy carefully to understand your rights and our practices.

1. Eligibility

You must be at least 18 years old or have parental or guardian supervision to use the App.

If you do not meet this requirement, please do not use the App.

2. Information We Collect

We collect various types of information based on how you use the App. These may include:

Information You Provide to Us:

– Profile Information: When signing up with third-party platforms (like Facebook or Google), we may collect your name, age, email address, and public profile. We may also receive access tokens and app-related IDs.

– Payment Information: Payments are processed through third-party providers. We do not store your payment details but may receive confirmation of payment status.

– Contact Information: If you contact our team or submit feedback, we may collect your name, email address, and any details you provide.

Information from Third Parties:

– We may receive information from advertising partners or networks. (See Sections 6 and 12 for more details.)

Automatically Collected Information:

– Device Identifiers: Including device type, model, OS (iOS/Android), screen size, orientation, battery level, memory usage, carrier, and advertising IDs (e.g., IDFA, GAID).

– Usage Data: Includes app activity such as sessions, clicks, views, purchases, searches, time spent, likes, shares, series watched, and reward info.

3. Use of Personal Data

We use your information to:

– Provide and manage our services

– Authenticate users and protect against fraud

– Personalize your experience

– Process transactions

– Improve features and content

– Respond to your inquiries and support needs

– Send updates, promotions, and push notifications (you can opt out)

– Monitor app usage and detect abuse

– Measure advertising effectiveness

– Ensure legal compliance

We may combine data collected from different sources for these purposes.

4. Legal Grounds for Data Processing

We rely on the following legal bases to process your data:

– Contractual necessity (to provide you the service)

– Your consent, where required (e.g., marketing)

– Legal obligations

– Legitimate interests, such as improving services and preventing abuse

You may withdraw your consent at any time by contacting us.

5. Use of Cookies and Tracking Technologies

We and our partners use cookies and similar technologies (such as web beacons and mobile ad IDs) to:

– Understand user behavior

– Provide secure logins

– Track usage patterns

– Improve performance

– Serve personalized ads

– Provide customer support

You may manage tracking preferences through your device settings or contact us to opt out of targeted advertising.

6. Data Sharing and Disclosure

We do not share your personal data with third parties without your consent, except as outlined in this Policy.

Service Providers: We may engage third-party vendors to perform services on our behalf, such as cloud storage, payment processing, and customer support. These providers are contractually obligated to protect your data and only use it as necessary to deliver their services.

Third-Party Integrations: The App may allow you to share content through third-party platforms such as Facebook or Google. Please refer to their respective privacy policies, as we are not responsible for how they use your data.

Legal Obligations: We may disclose your information when required to do so by law, legal process, or regulatory request, including protecting our legal rights, investigating fraud, or ensuring the safety of users.

Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your data may be shared or transferred in accordance with applicable law.

Affiliates: We may share your data with our affiliates for internal purposes, such as service optimization and fraud prevention.

Advertising Partners: We may allow advertising partners to collect data through tracking technologies to serve personalized ads.

7. Data Storage and International Transfers

Your personal data may be stored and processed on servers located outside of your country of residence. By using the App, you consent to such international data transfers. We implement appropriate safeguards to ensure that your data remains protected in accordance with applicable data protection laws.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your data, no transmission over the internet or electronic storage method is 100% secure. You are responsible for keeping your account credentials confidential.

9. Your Rights and Choices

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain data processing and request data portability.

You can update your data or delete your account by contacting our customer support. You may withdraw your consent to marketing communications at any time.

If you have questions or concerns about your rights, please reach out to us.

10. Data Retention

We retain your data as long as your account is active or as necessary to provide services. We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request account deletion at any time.

11. Third-Party Advertising and Links

Our App may contain ads or links from third-party advertisers and ad networks. These entities may use cookies and similar technologies to collect data from your device and serve personalized ads.

We do not control and are not responsible for the privacy practices of third parties. Please review their policies for more information.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be notified through the App or via other means. Continued use of the App after changes signifies your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our customer support team through the App.